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In today's competitive SaaS landscape, the difference between a successful product and one that struggles often comes down to user experience and conversion optimization. In this case study, we'll break down how we helped a B2B SaaS company increase their trial signup rate by 47% through strategic UX improvements.
Our client, a B2B SaaS company in the project management space, was struggling with a low trial signup rate of just 12%. Despite having a solid product and market fit, they were losing potential customers at the signup stage.
We conducted a comprehensive UX audit and identified several key areas for improvement:
We reduced the signup form from 8 fields to just 3 essential ones: email, password, and company name. This alone increased completion rates by 35%.
We redesigned the hero section to clearly communicate the main benefit: "Manage projects 3x faster with AI-powered automation." This helped users immediately understand the value.
We completely revamped the mobile experience, ensuring the signup process was just as smooth on mobile as on desktop. This led to a 40% increase in mobile conversions.
After implementing these changes, we saw:
This case study demonstrates the importance of:
Ready to optimize your SaaS product's conversion rate? Let's talk about your project.
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